We take your privacy and security very seriously. We use take measures to ensure a very high level of security for your online purchases. We utilize 128 bit secure encryption software (SSL) in our checkout process. This software encrypts all your personal and financial information on the internet. If you prefer to order by phone, please call us at 800.261.9640.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. We take your privacy very seriously.
How do we use the information gathered?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested.
- To send periodic e-mails
The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional Ratio news, updates, promotions, related product information, etc. We do not send frequent emails, but if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
How do we protect your information?
We implement security measures that meet or exceed current federal standards to protect the safety of your personal information when you place an order or submit your personal information on our website.
How are cookies used?
Do we disclose information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, we may include links to third-party sites on our website. These sites have separate and independent privacy policies and we therefore hold no responsibility or liability for the content and activity of these linked sites.