Warranty & Returns

We carefully design our products to make brewing quality coffee as enjoyable as possible. If they're not exactly right for you, we've got you covered. You can return any product for any reason within 30 days, no questions asked.
Whether you need to arrange for warranty service or to return your unit, we are here to help. You can purchase return packagingwarranty packaging and a shipping label (USA only).

Note: Download the appropriate packaging instructions below.



Be sure to download our Repair Packing Instructions (PDF)

Be sure to download our Return Packing Instructions (PDF)