Help Articles

Find some helpful tips and information below on preparing Third Wave Water and its benefits.  How do I make Third Wave Water? 1) Add TWW minerals to distilled water. 2) Shake...

At Ratio, we stand behind the quality of our products. Below is a list of available Limited Warranties. Ratio 5-Year Limited Warranty for the USA We proudly offer this Limited Warranty...

If you’d like to make a return, simply fill out our Return Form and we’ll get started on it immediately.

It’s sort of a given that delicious coffee beans should result in delicious coffee when it is poured into your cup. Sometimes, however, it can be frustrating to find that...

Want a longer or shorter power cord for your Ratio Eight, or one in white? Depending on when we manufactured your Ratio Eight, it might have a user-swappable power cord....

Lost the Ratio Eight manual? No worries! Download a fresh PDF here.

We get it: Running cleaning solution through your machine is not at the top of every Ratio user’s to-do list. If a few months have gone by, you may notice...

1. To begin a quick cleaning service for your thermal carafe, firmly grasp the handle with one hand and the dewar body with the other. The handle is seated to...

Overflow can be a pain to deal with when brewing large batches of coffee. Generally, this issue comes down to three variables: grind, dosage, and filter type. There are a...